At Bunny Store, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return or exchange it within 3 to 4 days after receiving it.
How to Return or Exchange an Item:
- Contact Us: Email us at sharjahmenswear007@gmail.com or call us at 03096774355 within 3 to 4 days of receiving your order to initiate a return or exchange.
- Condition of Items: Ensure that the items are unused, in their original packaging, and in the same condition as when you received them.
- Return Shipping: Once your return or exchange is approved, you will be responsible for the shipping costs to return the items to us. We recommend using a trackable shipping service to ensure that we receive your returned items.
- Inspection and Approval: Upon receiving your returned items, we will inspect them to ensure they meet our return criteria. If approved, we will process your exchange or refund within 5 business days.
- Refunds: Refunds will be issued to the original payment method. Please note that shipping costs are non-refundable.
Non-Returnable Items:
- Customized or personalized products, unless they arrive damaged or defective.
- Sale items or items purchased with a discount.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately at sharjahmenswear007@gmail.com or call us at 03096774355. We will arrange for a replacement or a full refund, including the return shipping costs.
Thank you for shopping at Bunny Store! If you have any questions about our return and exchange policy, please do not hesitate to contact us.